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The following PMSA Policies have been developed to ensure the care and protection of people within PMSA schools:
PMSA Blue Card (Working with Children) Policy
PMSA Child Protection Policy
PMSA Historical Abuse Redress Policy
PMSA Homestay Policy
PMSA Child Protection Risk Management Strategy
PMSA Homestay Risk Management Strategy
PMSA Diversity and Inclusivity Policy
PMSA Privacy Policy
The following policies and procedures are an essential part of day-to-day operations at Somerville House:
Accommodation and Welfare Policy - International Students only (PDF 181KB)
Business Regulations (PDF 108KB)
Complaints and Appeals Policy - International Students only (PDF 171KB)
Complaints Procedure Non-Compliance With Child Protection Processes (PDF 246KB)
Record of Complaint Form – Somerville House Child Protection Processes (PDF 206KB)
Complaints Resolution Policy (PDF 326KB)
Data Breach Policy (PDF 369KB)
Deferment, Suspension and Cancellation Policy - International Students only (PDF 180KB)
Requests for Student Information Guidelines (PDF 190KB)
School Refund Policy – International Students only (PDF 181KB)
Standard Collection Notice (PDF 187KB)
Student Progress, Attendance, Course Duration Policy - International Students only (PDF 219KB)
Student Transfer Request Policy - International Students only (PDF 178KB)
Please click here to access the Somerville House - External Complaints Form.